Contact ChickyTutor

How to get a useful response

Include the email address connected to your ChickyTutor account when the request concerns access, a subscription, or saved learning data. Describe what you were trying to do, which device or browser you used, and the approximate time of the problem. Do not send passwords, complete payment-card details, API keys, or other secrets.

For a speaking-session problem, it helps to name the target language, practice mode, and whether the issue involved the microphone, tutor audio, an avatar, or a correction. For a billing question, mention the platform where the purchase was made, such as the web, Google Play, or the App Store, without emailing sensitive payment information.

Privacy and account requests

Privacy requests can be sent from the email address associated with the account. ChickyTutor also provides a public account-deletion page for people who need to remove an account. The privacy policy explains the categories of account, learning, voice, analytics, advertising, and subscription data used to operate the service.

Business, education, and media enquiries

Tutors, language schools, employers, potential partners, and journalists can use the same address and identify the organisation and purpose in the subject line. ChickyTutor will separate currently available product behavior from proposals, pilots, or integration ideas when responding.